Retail Security Officer - Unarmed Patrol & Customer Service

Allied Universal; Charlotte (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Discounts

Job summary

Allied Universal, North America’s leading security and facility services company, seeks an Unarmed Patrol Officer in Charlotte, NC. You will perform routine patrols, monitor access points, and assist visitors and tenants while delivering professional customer service at a retail/mixed-use property. Position Type: Full Time.

Pay Rate: $17.85 per hour. You will work a schedule including Mon, Thur, and Fri shifts from 07:00 AM to 07:00 PM, with an emphasis on safety and customer care in a dynamic

Qualifications

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• A background check will be conducted as required by law.
• A drug screen may be required.
• Licensing requirements may apply.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and/or vendors by following site procedures and emergency response activities.
• Conduct regular and random unarmed patrols of common areas, entrances, parking facilities, loading areas, and the property perimeter to deter unauthorized activity.
• Monitor access points and observe activity; report suspicious conditions and maintenance concerns according to site procedures.
• Respond to incidents, alarms, and emergencies in a calm, professional manner and contact appropriate personnel or emergency services as needed.
• Complete accurate daily activity reports, incident documentation, and shift communications.

Skills

Customer Service

Access Control

Communication

Education

High School Diploma

Job description

Allied Universal, North America’s leading security and facility services company, seeks an Unarmed Patrol Officer in Charlotte, NC. You will perform routine patrols, monitor access points, and assist visitors and tenants while delivering professional customer service at a retail/mixed-use property. Position Type: Full Time.

Pay Rate: $17.85 per hour. You will work a schedule including Mon, Thur, and Fri shifts from 07:00 AM to 07:00 PM, with an emphasis on safety and customer care in a dynamic