Retail Security Officer

Certis; Friendly (MD); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking security firm as a Retail Security Officer, where your vibrant personality and exceptional customer service skills will shine. In this dynamic role, you'll ensure safety at major retail hotspots while mastering the art of defusing tensions and maintaining a positive atmosphere. With a focus on growth and development, this inclusive workplace celebrates diversity and offers numerous perks, including discounts at over 400 retailers. If you're passionate about security and ready to make a difference, this is the perfect opportunity for you!

Benefits

Employee Assistance Program (EAP)

Discount program at over 400 retailers

Growth and development opportunities

Well-being program

Inclusive environment

Qualifications

• Current Security Licence and Cert II in Security Operations required.
• First Aid Certificate is a must for safety skills.

Responsibilities

• Provide exceptional customer service while ensuring safety.
• Conduct investigations and maintain incident reports.

Skills

Customer Service Skills

Communication Skills

Flexibility

Problem-Solving

Education

Security Licence

Cert II in Security Operations

First Aid Certificate

Tools

Computer Systems

Communication Tools

Job description

Are you ready to step into a role where every day brings a new adventure? Certis Security is on the hunt for vibrant individuals to join our team as Retail Security Officers, dedicated to ensuring safety and serenity at 3 major retail hotspots in the West, North, and South of South Australia. Bring your exceptional customer service skills to the forefront and embark on a career journey!

Your Mission, Should You Choose to Accept:

• Embody a visual security powerhouse, lending your watchful eye to client assets.
• Provide patrons with a great shopping experience - observing and reporting, ensuring personal safety is paramount.
• Master the art of defusing tensions and keeping the vibe positive in the face of anti-social behaviour.
• Keep the records straight with incident reports and paperwork wizardry.
• Dive into investigations with passion, ensuring every detail is uncovered and reported.
• Shine with your top-notch customer service skills, treating clients and customers with fairness and respect.
• Stay cool under pressure and lead by example in implementing emergency procedures.
• Utilise your tech savvy with ease, navigating computer systems and communication tools like a pro.

What You Bring to the Table:

• A current Security Licence and Cert II in Security Operations, because you're ready to rock the security scene.
• First Aid Certificate? Check! Your safety skills are top-notch.
• Full working rights in Australia.
• Retail experience? Even better! You know the ins and outs of the retail world.
• With a burning passion for excellence, you thrive in the fast-paced, demanding environment of retail security, where every moment is an opportunity to shine.
• Communication skills that shine both in writing and in conversation.
• Flexibility is your middle name, with wide availability, including days, evenings, nights and weekends.

Here's Why You'll Love Working with Us!

• Dive into our welcoming environment where everyone's uniqueness is celebrated, fostering a vibrant workplace where you can truly be yourself!
• Ignite your potential with our focus on growth and development, nurturing your talents to help you reach new heights personally and professionally!
• Score big savings with our discount program, offering exclusive deals at over 400 retailers nationwide for you and your loved ones!
• Access support anytime, anywhere with our Employee Assistance Program (EAP), ensuring your well-being and that of your family is always a priority.
• Fuel your curiosity with our state-of-the-art Learning Management System (LMS), providing endless opportunities for growth and discovery!
• Join us in making a positive impact on the world, where your efforts contribute to making our world safer, smarter, and better!

Benefits & Culture

• Friendly and inclusive environment.
• Growth and development are supported and promoted.
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide.
• A well-being program that provides advice about mental, physical, and financial well-being.
• An Employee Assistance Program (EAP) that is available to employees and their families.
• Cultural diversity is valued and supported.
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees.

Diversity Statement

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License