Retail Sales Team Lead: Customer Experience & Merchandising

Fleet Farm; Hermantown (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Fleet Farm in Hermantown, MN is seeking a Sales Team Lead to deliver exceptional customer experiences through strong leadership, merchandising, and product knowledge. You will train and guide team members, manage daily merchandising tasks, and ensure our customers receive outstanding service in a fast-paced retail setting.

Responsibilities include leading the zone, coordinating planograms, executing price changes, and promoting loyalty programs.

Qualifications

• Leadership experience in a fast-paced retail environment.
• Ability to train, develop, and lead team members.
• Flexible schedule including days, nights, weekends, and holidays.
• Strong product knowledge and visual merchandising skills.
• Ability to implement price changes and planograms.
• Strong communication and relationship-building skills.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and enhance the customer experience.
• Ensure proper facing of products and recover the zone.
• Execute price changes and tabloid set processes.
• Coordinate with the Resets and Project Coordinator for floor merchandising resets.
• Read and implement planograms by deadlines.
• Promote Fleet Farm loyalty program and other initiatives.

Skills

Leadership

Coaching

Customer service

Team motivation

Education

High School Diploma or GED

Job description

Fleet Farm in Hermantown, MN is seeking a Sales Team Lead to deliver exceptional customer experiences through strong leadership, merchandising, and product knowledge. You will train and guide team members, manage daily merchandising tasks, and ensure our customers receive outstanding service in a fast-paced retail setting.

Responsibilities include leading the zone, coordinating planograms, executing price changes, and promoting loyalty programs.