Retail Sales Team Lead

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Milton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Navy Exchange Service Command (NEXCOM) at Whiting Field in Milton, FL seeks a Supervisory Sales Associate to lead sales associates, deliver premier customer service, and drive product knowledge across the store. You will mentor staff, ensure a positive work environment, and support customers with up-to-date promotions and services.

The role emphasizes teamwork, effective communication, and a proactive approach to sales, with opportunities to grow within a Navy Exchange setting on a federal

Qualifications

• 1-2 years of Retail or related work experience.
• 1 year of lead or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Basic math and cash handling ability.

Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise and informing them about promotions and STAR card.
• Provide premier customer service.
• Cross-selling and upselling products.
• Learning product features and staying updated on trends.

Skills

Customer service

Communication

Leadership

Teamwork

Product knowledge

Job description

Navy Exchange Service Command (NEXCOM) at Whiting Field in Milton, FL seeks a Supervisory Sales Associate to lead sales associates, deliver premier customer service, and drive product knowledge across the store. You will mentor staff, ensure a positive work environment, and support customers with up-to-date promotions and services.

The role emphasizes teamwork, effective communication, and a proactive approach to sales, with opportunities to grow within a Navy Exchange setting on a federal