Retail Sales Supervisor — Lead, Train & Inspire Team

stevemaddenretailcareers; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401K with match

Paid time off

Employee discount

Career growth

Job summary

Steve Madden in Austin, TX is seeking a Sales Supervisor (full-time) to support store leadership and drive sales with a customer-first approach. The role includes coaching team members, managing daily operations, and ensuring merchandise is presented well.

The ideal candidate has 2–3 years of retail experience with strong communication and organizational skills, and can work a flexible schedule including weekends and holidays.

Qualifications

• Minimum 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Strong organizational and coordination skills.
• Excellent verbal and written communication.
• Flexible schedule including holidays and weekends.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as a liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations including floor moves, merchandising, display maintenance, cleaning, and inventory returns as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Team-building

Communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Steve Madden in Austin, TX is seeking a Sales Supervisor (full-time) to support store leadership and drive sales with a customer-first approach. The role includes coaching team members, managing daily operations, and ensuring merchandise is presented well.

The ideal candidate has 2–3 years of retail experience with strong communication and organizational skills, and can work a flexible schedule including weekends and holidays.