Retail Sales Supervisor (Barnstable, MA)

Staples; Barnstable (MA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

401(k) match

Dental and vision insurance

Associate discounts on in-store and온라인

Job summary

Staples in Barnstable, MA is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You will coach the team, drive weekly sales and merchandising, and ensure a great store experience through consultative selling and total solutions to customers.

This full-time, permanent role requires 1+ year of retail experience, strong communication, adaptability, and the ability to work in a fast-paced environment.

Qualifications

• Flexible schedule required to meet store needs.
• At least 1 year of retail sales experience.
• Strong ability to engage customers and understand their needs.
• Effective communication, organization, and adaptability.
• Experience coaching or supervising a team.
• Ability to work in a fast-paced environment.
• Integrity and honesty with customers and business information.
• Physical ability to lift/move 10–50 pounds and stand for long periods.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Deliver an exceptional store experience with consultative selling and total solutions.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role directing the team for a great customer experience.
• Champion company initiatives and adapt to change.
• Remain available and foster an engaging environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with operational tasks in partnership with the GM.
• Observe and coach team behaviors to win, deliver service, and drive results.

Skills

Flexible schedule

Retail sales experience

Customer engagement

Communication

Team supervision

Adaptability

Integrity

Physical ability

Job description

Location

425 Iyannough Road, Barnstable, MA 02601, US

Schedule & Job Type

Schedule: Full time. Job Type: Permanent.

Retail Sales Supervisors

Champion customer engagement and oversee front of store operations. Activities include increasing sales, conversions, service, and engaging customers to provide complete solutions.

Key Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Deliver an exceptional store experience, consultative selling, and total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas.
• Champion company initiatives, adapt to change, and perform other duties as assigned.
• Remain available and foster an engaging environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Observe and coach team behaviors to win, deliver great customer service, and achieve results through role play and feedback.

Essential Skills & Experience

• Flexible schedule based on store needs.
• 1+ year experience selling retail products or services.
• Strong ability to engage customers and understand their needs.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching or supervising a team.
• Ability to work cooperatively in a high‑paced, sometimes stressful environment.
• Conflict resolution skills: reasonable, nonconfrontational, cooperative.
• Integrity and honesty regarding customer and business information.
• Physical capability to lift/move 10‑50 pounds, climb ladders, stand, and walk continuously.

Benefits

• 401(k) plan with company match.
• Dental and vision insurance; full‑time eligible for medical coverage.
• Associate discounts on in‑store and online merchandise, services, and warranty plans.
• Discounts at hundreds of retailers, restaurants, and more.
• Generous paid time off, weekly pay, and career development program.

Compensation

$19.00–$19.25 per hour, based on qualifications and experience.

Staples does not sponsor applicants for work visas for this position.