Retail Sales Supervisor

Staples; Elkton (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible part-time or full-time hours

Generous paid time off

Associate discounts

401(k) plan with company match

Full-time medical insurance

Job summary

A leading retail company in Elkton, Maryland is seeking a Retail Sales Supervisor. This role focuses on driving customer engagement and overseeing store operations. Ideal candidates will have over a year of retail sales experience and strong coaching abilities. Flexible working hours and a range of benefits are offered to enhance employee satisfaction.

Qualifications

• 1+ year experience selling retail products or services.
• Strong customer engagement and needs understanding.
• Experience coaching or supervising a team.

Responsibilities

• Provide peer coaching and support to the store team.
• Focus on providing an exceptional store experience.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role and direct the team.
• Champion company initiatives and adapt to change.

Skills

Flexible schedule ability

Retail sales experience

Customer engagement

Effective communication

Team coaching

Conflict management

Job description

Retail Sales Supervisor – Join to apply for this role at Staples.

Retail Sales Supervisors champion customer engagement and oversee the front‑of‑store operations. The focus is on increasing sales, conversions, and service throughout the store, while engaging customers to provide complete solutions.

Benefits

• Flexible part‑time or full‑time hours
• Generous paid time off, weekly pay and career development program
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with company match
• Dental, vision and medical (full‑time eligible) insurance
• Compensation based on qualifications and experience

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience through consultative selling and driving conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives and adapt to change or new responsibilities.
• Remain available and always support an engaging environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach the team on behaviors to win, deliver great customer service, and deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Essential Skills and Experience

• Flexible schedule ability based on store’s needs.
• 1+ year experience selling retail products or services.
• Strong customer engagement and needs understanding.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching or supervising a team.
• Ability to work cooperatively in a high‑paced and sometimes stressful environment.
• Conflict management in a nonconfrontational manner.
• Honesty and integrity regarding customer and business information.
• Physical ability to lift 10‑50 pounds, climb ladders, stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.