Retail Sales Supervisor (Amherst, NH)

Staples; Amherst (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous paid time off

Career development program

401(k) plan with company match

Job summary

Staples is seeking a Retail Sales Supervisor in Amherst, NH to champion customer engagement and oversee front-of-store operations. You will work with the store team to drive sales, conversions, and service while providing excellent customer solutions.

The ideal candidate has experience in retail sales and the ability to coach a team. Offerings include flexible hours, paid time off, and a 401(k) plan.

Qualifications

• 1+ year experience selling retail products or services.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Must engage with customers and understand their needs.

Responsibilities

• Provide peer coaching to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Direct the team to deliver a great customer experience.

Skills

Customer engagement

Effective communication

Team coaching

Flexibility in scheduling

Conflict management

Job description

Retail Sales Supervisor - Amherst, NH

Schedule: Full time

Job Type: Permanent

Description

Retail Sales Supervisors champion customer engagement and oversee the front-of-store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adapt to change, and remain flexible to perform other duties as assigned.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist in completing and delegating operational tasks in partnership with the GM.
• Peer coach the team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to and want to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptability to changing business priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10–50 pound range, climb ladders, stand and walk continuously.

Benefits

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program.
• Associate discounts on in-store and online merchandise, services and warranty plans.
• Discounts at hundreds of retailers, restaurants and more.
• 401(k) plan with a company match.
• Dental and vision insurance, full-time eligible for medical coverage.
• And many more benefits.

Staples does not sponsor applicants for work visas for this position.