Retail Sales Supervisor (Acton, MA)

Staples; Acton (MA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Career development program

Associate discounts

Retail discounts

401(k) with match

Dental & Vision insurance

Medical coverage

Competitive compensation

Job summary

Staples in Acton, MA is seeking Retail Sales Supervisors to champion customer engagement and oversee store operations. You and the team will focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions. Hiring immediately.

Perks include flexible hours, weekly pay, discounts, a 401(k) match and strong career development opportunities. This role involves coaching the team, managing merchandising, and supporting the GM with daily operations.

Qualifications

• Flexible schedule based on store needs.
• 1+ year retail sales experience.
• Ability to engage with customers and assess their needs.
• Strong communication and organization.
• Experience coaching or supervising a team.
• Ability to work in a fast-paced environment and handle conflict.
• Ability to lift 10–50 pounds and stand/walk continually.

Responsibilities

• Provide exceptional store experience through consultative selling and driving conversions.
• Own weekly sales and merchandising activities.
• Perform Floor Leader duties to guide the team and enhance the customer experience.
• Support company initiatives and be flexible to other duties as assigned.
• Foster an engaging environment and be available to the team.
• Complete daily merchandising and sales tasks.
• Collaborate with the GM on operational tasks.

Skills

Customer engagement

Sales leadership

Team coaching

Communication

Adaptability

Job description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.