Retail Sales Supervisor (Bedford, NH)

Staples, Inc.; Bedford (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Weekly pay

Career development program

Associate discounts on merchandise

Job summary

Staples, Inc. is hiring for a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations in Bedford, NH. You will drive sales, conversions and service while coaching the team to deliver total solutions to customers.

Flexible scheduling is available, with options for part-time or full-time roles based on store needs. You will lead merchandising, floor operations and initiatives, ensuring a high-quality store experience and collaboration with the GM.

Qualifications

• Demonstrated ability to engage customers and understand needs.
• Experience selling retail products or services.
• Proven coaching or supervisory experience.
• Strong communication skills and adaptability.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Deliver an exceptional store experience through consultative selling and total solutions.
• Own weekly sales and merchandising activities.
• Lead the Floor Leader role to ensure a great customer experience across all areas.
• Champion company initiatives and adapt to evolving tasks as needed.
• Complete daily merchandising and sales tasks in the store in partnership with the GM.
• Coach the team on behaviors that win, using role play and feedback.

Skills

Customer engagement

Retail sales

Team coaching

Communication

Conflict management

Physical stamina

Job description

Retail Sales Supervisors

champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Own weekly sales and merchandising activities

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Assist with completing and delegating operational tasks in partnership with the GM

• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• 1+ year experience selling retail products or services

• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Experience coaching a team and/or supervising others

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.