Retail Sales Supervisor

Jobtailor; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Jobtailor in Columbus, OH is seeking a Store Manager on Duty to lead a high-volume retail coffee store, drive sales, and deliver exceptional customer experiences.

The role emphasizes coaching the team, managing inventory, and upholding visual standards while ensuring safety and operational excellence. If you thrive in a fast-paced environment, this position offers opportunities to influence outcomes through data-driven decisions and hands-on leadership.

Qualifications

• 2+ years of experience driving sales and leading a team in a high-volume retail environment
• Patience for day-to-day challenges and resourcefulness in troubleshooting on the spot
• Effective communication, time management, and analytical skills

Responsibilities

• Function as manager on duty and drive sales by maximizing store productivity
• Build customer relationships through exceptional experiences
• Assist the Assistant Store Manager and Store Manager in using reporting and sales trends to achieve sales, customer acquisition, and service goals
• Maintain store cleanliness and visual merchandising standards
• Manage inventory and stock, TQM compliance, and cash processes
• Maintain a safe and healthy environment for employees and customers
• Create personalized coffee experiences through storytelling and coffee and sustainability knowledge
• Provide complimentary coffee tastings and highlight product knowledge
• Coach and train the team to improve sales and service performance
• Seek and provide feedback and build strong colleague relationships
• Champion innovative ideas, adapt to change, and creatively solve problems

Skills

Sales Management

Team Leadership

Customer Relationship Building

Inventory Management

Effective Communication

Time Management

Patience

Problem Solving

Job description

• Function as manager on duty and drive sales by maximizing store productivity


• Build customer relationships through exceptional experiences


• Assist the Assistant Store Manager and Store Manager in using reporting and sales trends to achieve sales, customer acquisition, and service goals


• Maintain store cleanliness and visual merchandising standards


• Manage inventory and stock, TQM compliance, and cash processes


• Maintain a safe and healthy environment for employees and customers


• Create personalized coffee experiences through storytelling and coffee and sustainability knowledge


• Provide complimentary coffee tastings and highlight product knowledge


• Coach and train the team to improve sales and service performance


• Seek and provide feedback and build strong colleague relationships


• Champion innovative ideas, adapt to change, and creatively solve problems

Requirements

• 2+ years of experience driving sales and leading a team in a high-volume retail environment


• Patience for day-to-day challenges and resourcefulness in troubleshooting on the spot


• Effective communication, time management, and analytical skills


• Punctuality


• Availability to work open and closing shifts, weekends, and holidays


• Not eligible for Visa Sponsorship

Core Competencies

Demonstrates strong leadership in driving sales and managing team performance in a high-volume retail environment, while fostering exceptional customer experiences and maintaining operational standards.

Highest-signal resume keywords

• Sales Management


• Team Leadership


• Customer Relationship Building


• Inventory Management


• Effective Communication

Hard Skills

• Sales Trends Analysis


• Visual Merchandising


• TQM Compliance


• Cash Management


• Coffee Knowledge


• Product Knowledge

Soft Skills

• Problem Solving


• Time Management


• Patience


• Resourcefulness

Industry Keywords

• High-Volume Retail


• Customer Acquisition


• Store Cleanliness


• Coffee Tastings


• Sustainability Knowledge