General Manager

Jobtailor; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Store Manager for our Scottsdale location to lead a busy retail team and ensure top-tier service delivery. You will drive daily store operations, oversee inventory integrity, and motivate staff to meet performance targets while upholding brand standards.

The role requires 4+ years of management experience, a Bachelor's degree preferred, and strong interpersonal skills. Responsibilities include training, SOP adherence, and maintaining compliance with regulations, with a

Qualifications

• Bachelor’s degree preferred; 4+ years in management or retail leadership.
• Experience managing 40+ employees.
• Cash handling experience.
• Ability to train and evaluate a team.
• Strong interpersonal and communication skills.
• Conversational English proficiency.

Responsibilities

• Lead and supervise store personnel
• Track and manage inventory
• Achieve key performance metrics
• Ensure efficient daily store operations
• Ensure regulatory compliance with state-specific regulations
• Deliver exceptional customer experience
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Review, communicate, and ensure compliance with company SOPs
• Communicate SOP changes to employees
• Evaluate employee performance and identify hiring and training needs
• Coach, train, and develop the team around service standards and accountability
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations
• Maintain professional working relationships with business partners
• Schedule effectively within the labor budget
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management
• Reports to the Area Manager

Skills

Team Development

Inventory Management

Regulatory Compliance

Customer Service

Performance Tracking

Education

Bachelor's degree preferred

4+ years management experience

Tools

Computers

Scanners

Printers

Telecommunication Devices

Job description

Responsibilities

• Lead and supervise store personnel


• Track and manage inventory


• Achieve key performance metrics


• Ensure efficient daily store operations


• Ensure regulatory compliance with state-specific regulations


• Deliver exceptional customer experience


• Plan and implement strategies to drive service standards and positive sales results


• Maintain brand standards in visual merchandising


• Review, communicate, and ensure compliance with company SOPs


• Communicate SOP changes to employees


• Evaluate employee performance and identify hiring and training needs


• Coach, train, and develop the team around service standards and accountability


• Monitor and maintain store inventory


• Handle and resolve patient issues and escalations


• Maintain professional working relationships with business partners


• Schedule effectively within the labor budget


• Maintain strict confidentiality and compliance


• Perform other tasks assigned by management


• Reports to the Area Manager

Requirements

• Bachelor’s degree preferred, four years related experience and/or training or equivalent combination of education and experience


• Prior management experience, preferably in retail and/or customer service area is a plus


• Prior cash handling experience


• Ability to train, develop and evaluate a team of 40+ employees


• Strong interpersonal skills and professionalism to communicate with all levels of management and staff


• Ability to uphold strict confidentiality and discretion


• Conversational English proficiency


• Ability to operate electronic equipment, including computers, scanners, printers, and telecommunication devices


• Ability to comprehend safety procedures


• Ability to analyze data and draw appropriate conclusions to inform policies and procedures


• Ability to interact respectfully and politely with customers and team members


• Valid driver’s license and passing MVR background check required for delivery locations only


• Ability to pass level 1 and level 2 background checks


• Must be at least 21 years of age


• Ability to function independently, with flexibility and personal integrity


• Ability to work effectively with residents, personnel, and support agencies


• Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude


• Ability to move throughout the facility, including tight spaces


• Ability to communicate and exchange sensitive information, observe details, and operate computing devices


• Ability to push/pull, lift/carry, and position objects up to 50 lbs.; ascend/descend stools, ladders, and steps; crouch, stoop, kneel, and crawl


• Visual and auditory acuity with or without aids


• Availability to work 45+ hours weekly, including evenings, weekends, and holidays

Core Competencies

Demonstrates strong leadership and management skills in retail operations, with a focus on team development, customer service excellence, and regulatory compliance. Proficient in inventory management and performance tracking to achieve key metrics and maintain brand standards.

Highest-signal resume keywords

• Team Development


• Inventory Management


• Regulatory Compliance


• Customer Service Excellence


• Performance Tracking

ATS Optimization Keywords

Hard Skills

• Inventory Management


• Data Analysis


• Cash Handling


• SOP Compliance


• Visual Merchandising

Soft Skills

• Interpersonal Skills


• Professionalism


• Communication


• Coaching


• Conflict Resolution

Certifications & Qualifications

• Valid Driver’s License


• Background Check Compliance

Industry Keywords

• Retail Management


• Customer Service


• Performance Metrics


• Employee Training


• Confidentiality

Tools & Technologies

• Computers


• Scanners


• Printers


• Telecommunication Devices