Shift Supervisor

Jobtailor; Miramar Beach (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor in Miramar Beach, FL, is seeking a Store Manager/Assistant Manager to lead daily operations and drive service excellence. You will supervise personnel, maintain brand standards, and ensure regulatory compliance while delivering an outstanding customer experience.

The role emphasizes coaching, training, and developing the team, managing inventory, and resolving escalations to maintain a positive store environment.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service.
• Prior cash handling experience.
• Strong interpersonal skills and professionalism.
• Ability to communicate in conversational English.
• Must pass level 1 and level 2 background checks.
• Must be at least 21 years of age.

Responsibilities

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel.
• Achieve key performance metrics.
• Ensure efficient daily operation of the store.
• Ensure regulatory compliance while delivering exceptional customer experience.
• Perform opening and closing procedures and supervise staff and retail processes.
• Maintain brand standards in visual merchandising.
• Review, communicate, and ensure compliance with company SOPs.
• Coach, train, and develop the team on service standards and accountability.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations.
• Maintain professional working relationships with business partners.
• Maintain strict confidentiality and compliance.
• Perform other tasks assigned by management.

Skills

Retail management

Customer service

Inventory management

Regulatory compliance

Team development

Education

High School Diploma

Tools

Computer

Scanner

Printer

Job description

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Achieve key performance metrics
• Ensure efficient daily operation of the store
• Ensure regulatory compliance while delivering exceptional customer experience
• Perform opening and closing procedures and supervise staff and retail processes
• Maintain brand standards in visual merchandising
• Review, communicate, and ensure compliance with company SOPs
• Coach, train, and develop the team on service standards and accountability
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

Requirements

• High School Diploma required
• Prior management experience, preferably in retail and/or customer service
• Prior cash handling experience
• Strong interpersonal skills and professionalism
• Ability to communicate in conversational English
• Ability to operate electronic equipment, including computer, scanner, and printer
• Ability to comprehend safety procedures and utilize telecommunication devices
• Ability to interact respectfully and politely with customers and team members
• Valid driver's license and MVR background check required for delivery locations only
• Must pass level 1 and level 2 background checks
• Must be at least 21 years of age
• Ability to function independently with flexibility and personal integrity
• Ability to work effectively with residents, personnel, and support agencies
• Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
• Ability to move throughout the entire facility, including tight spaces
• Ability to push/pull, lift, carry, and position objects up to 50 lbs.
• Ability to ascend and descend stools, ladders, and steps
• Visual and auditory acuity with or without job aids

Core Competencies

Demonstrates strong leadership and management skills in retail operations, ensuring compliance with company standards while delivering exceptional customer service. Capable of training and developing staff, managing inventory, and maintaining professional relationships with business partners.

Highest-signal resume keywords

• Retail Management Experience
• Customer Service Excellence
• Inventory Management
• Regulatory Compliance
• Team Development

ATS Optimization Keywords

Hard Skills

• Cash Handling
• Opening and Closing Procedures
• Visual Merchandising
• Safety Procedures Comprehension
• Electronic Equipment Operation

Soft Skills

• Strong Interpersonal Skills
• Professionalism
• Effective Communication

Certifications & Qualifications

• High School Diploma
• Valid Driver's License

Industry Keywords

• Retail Operations
• Customer Experience
• SOP Compliance
• Team Accountability
• Confidentiality

Tools & Technologies

• Computer
• Scanner
• Printer