Retail Sales Specialist: Cashier & Customer Service

Citi Trends, Inc.; Saginaw (MI); On-site; USD 12,000 - 18,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our value-priced urban apparel team. You will handle freight, assist with price changes, and ensure accurate cash handling while delivering friendly customer service at the register.

The role includes merchandising support, loss prevention duties, and strict adherence to policies. The position requires a high school diploma, excellent communication skills, and flexibility to work nights and weekends.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight.
• Assisting with the taking price changes/markdowns.
• Balances his/her register according to company policy.
• Calls out prices for customer when ringing register transaction.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customer, abides by fitting room policies, rings customer in a timely fashion, and thanks customer for shopping at store and invites them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.

Skills

Customer service

Cash handling

Merchandising

Teamwork

Education

High school diploma

Job description

Citi Trends, Inc. is seeking a Store Sales Associate to join our value-priced urban apparel team. You will handle freight, assist with price changes, and ensure accurate cash handling while delivering friendly customer service at the register.

The role includes merchandising support, loss prevention duties, and strict adherence to policies. The position requires a high school diploma, excellent communication skills, and flexibility to work nights and weekends.