Retail Sales & Service Specialist

Total-Wine-; Apex (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans (medical, dental, Rx

401(k)

Pre-tax commuter benefits

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Job summary

Total Wine & More is seeking Store Team Members to deliver exceptional customer service, drive sales, and help maintain inventory and displays. You will greet customers, advise on products, and assist with in-store or curbside pickup and delivery as needed.

Responsibilities include stocking, organizing inventory, and ensuring store safety and regulatory compliance while participating in training to expand product knowledge across wine, spirits, and beer.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Provide service and drive sales by engaging with customers and advising on products.
• Maximize product inventory including pulling and stocking merchandise and building displays.
• Assist with in-store and curbside pick-up and delivery services where applicable.
• Maintain safety and cleanliness standards and adhere to alcohol sale laws.
• Complete cross-functional responsibilities as assigned.

Skills

Customer service

Retail experience

POS systems

Inventory management

Flexible schedule

Lift 50 lbs

Delivery (if assigned)

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking Store Team Members to deliver exceptional customer service, drive sales, and help maintain inventory and displays. You will greet customers, advise on products, and assist with in-store or curbside pickup and delivery as needed.

Responsibilities include stocking, organizing inventory, and ensuring store safety and regulatory compliance while participating in training to expand product knowledge across wine, spirits, and beer.