Sales & Service Pro — Specialty Associate

JCPenney; Wilmington (NC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Employee discount

Paid holidays

Job summary

JCPenney is seeking a Specialty Associate to drive profitable sales by leveraging product knowledge and a passion for service. You will greet customers, assist with product selection, and contribute to achieving sales goals. The role emphasizes teamwork, accuracy in operations, and adherence to company standards.

The position offers benefits and a focus on customer experience, with opportunities to develop product expertise and contribute to store performance.

Qualifications

• Strong customer service skills and ability to meet sales goals.
• Excellent communication and interpersonal skills.
• Ability to work with a team and maintain a positive attitude.

Responsibilities

• Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service.
• General Operations - Participates in inventory process and all merchandise transfers, returns, and pricing/signing. Maintains clean store environment.
• Performance Standards - Supports iCAP, product and service sales, and attendance targets.

Skills

Customer service

Sales

Communication

Job description

JCPenney is seeking a Specialty Associate to drive profitable sales by leveraging product knowledge and a passion for service. You will greet customers, assist with product selection, and contribute to achieving sales goals. The role emphasizes teamwork, accuracy in operations, and adherence to company standards.

The position offers benefits and a focus on customer experience, with opportunities to develop product expertise and contribute to store performance.