Retail Sales Representative

val's services; Suwanee (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

val's services is looking for a Music Sales Rep to connect students, parents, and educators with instruments, accessories, rentals, and lessons while driving retail sales and delivering expert product guidance across in-store and phone/email interactions.

The role emphasizes building relationships with school music programs, processing rentals and repairs, meeting sales goals, and maintaining merchandising standards, plus supporting events that promote music education and exceptional customer

Qualifications

• Strong music product knowledge and the ability to guide customers confidently.
• Excellent communication and service skills for in-person and remote support.
• Sales drive, relationship-building skills, and goal-oriented mindset.
• Attention to detail for rentals, repairs, and merchandising standards.

Responsibilities

• Provide expert recommendations for instruments, accessories, and services.
• Build and maintain relationships with school music programs.
• Process rentals, repairs, and related customer requests.
• Meet and contribute to sales goals.
• Maintain merchandising and in-store standards.
• Support events that promote music education.
• Deliver outstanding customer service and maintain a student-focused approach.

Skills

Music product knowledge

Communication skills

Sales drive

Attention to detail

Team-oriented

Job description

Music Sales Rep connects students, parents, and educators with the right instruments, accessories, rentals, and lessons. The role drives retail sales and supports rentals and repairs by delivering knowledgeable product guidance and exceptional customer service across in-store and phone/email interactions.

Key Duties

• Provide expert recommendations for instruments, accessories, and services.
• Build and maintain relationships with school music programs.
• Process rentals, repairs, and related customer requests.
• Meet and contribute to sales goals.
• Maintain merchandising and in-store standards.
• Support events that promote music education.
• Deliver outstanding customer service and maintain a student-focused approach.

Qualifications & Skills

• Strong music product knowledge and the ability to guide customers confidently.
• Excellent communication and service skills for in-person and remote support.
• Sales drive, relationship-building skills, and goal-oriented mindset.
• Attention to detail for rentals, repairs, and merchandising standards.
• Team-oriented attitude with genuine passion for music education.