Senior Music Sales Associate

val's services; Plano (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

val's services in Plano, TX is seeking a Senior Sales Associate (Retail Music & Arts) to lead customer experiences, guide instrument and lesson choices, and drive in-store sales.

You will work with students, parents, and educators, manage transactions, merchandise the floor, support rentals and repairs, and model collaborative leadership to help the sales team succeed.

Qualifications

• Proven ability to drive in-store sales with a customer-first approach.
• Experience advising on instruments, rentals, accessories, and lessons.
• Accurate and efficient transaction handling.
• Merchandising and store presentation skills.
• Collaborative, team-oriented mindset with leadership by example.

Responsibilities

• Provide education-focused customer service.
• Guide instrument and lesson selections for customers.
• Manage sales transactions and support meeting performance targets.
• Merchandise products to maintain an engaging, organized store.
• Support instrument rentals and coordinate repairs as needed.
• Model best practices and help develop the sales team through collaboration.

Skills

Sales skills

Product knowledge

Transaction handling

Merchandising

Team leadership

Job description

Role: Senior Sales Associate (Retail Music & Arts)
Lead customer experience and drive in-store sales by helping students, parents, and educators choose instruments, rentals, accessories, and lessons aligned with their goals.

Key Responsibilities

• Provide exceptional, education-focused customer service.
• Guide customers through instrument and lesson selections.
• Manage sales transactions and support achieving performance targets.
• Merchandise products to maintain an engaging, well-organized store.
• Support instrument rentals and coordinate repairs as needed.
• Model best practices and help develop the sales team through collaboration.
  

Qualifications & Skills

• Strong sales abilities with customer-first communication.
• Comfort advising on instruments, rentals, accessories, and lessons.
• Ability to handle transactions accurately and efficiently.
• Basic merchandising skills and attention to store presentation.
• Team-oriented mindset and leadership through example.