Retail Sales Pro: Personal Hospitality & Benefits

Macy's, Inc.; San Rafael (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's, Inc. is seeking a Retail Selling Colleague who blends selling with genuine hospitality, understands customer needs, offers personalized recommendations, and connects them with the right products and services.

On the sales floor or in the fitting room, you’ll maintain a warm, organized space, help achieve sales goals, and contribute to a memorable shopping experience while supporting teamwork and collaboration.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to communicate effectively with customers and coworkers.
• Able to read and understand employment policies in English.
• Comfortable using electronic devices and cash registers.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Provide friendly, personalized service to customers on the sales floor and in the fitting room to meet sales goals.
• Engage customers, explain products, and promote loyalty programs to build repeat business.
• Maintain clean, organized selling space and ensure pricing and signage are accurate.
• Assist with merchandise moves and restocking as needed.
• Finish interactions with a thank-you and a positive shopping experience.

Skills

Customer service

Communication skills

Team collaboration

Flexible schedule

Attention to detail

Tools

Cash register

Job description

Macy's, Inc. is seeking a Retail Selling Colleague who blends selling with genuine hospitality, understands customer needs, offers personalized recommendations, and connects them with the right products and services.

On the sales floor or in the fitting room, you’ll maintain a warm, organized space, help achieve sales goals, and contribute to a memorable shopping experience while supporting teamwork and collaboration.