Retail Sales Pro — Customer-Centric & Goal-Driven

Macy's, Inc.; Greendale (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Performance incentives

Annual merit review

Employee assistance program

Job summary

Macy's, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them to the right products and services on the sales floor and fitting room.

You will contribute to meeting sales goals, drive customer engagement, and support a clean, inviting store space while working with a team to create memorable moments for every visitor.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to understand and communicate effectively with customers and colleagues.
• Read and understand employment policies in English.
• Comfortable communicating and collaborating with customers and team.
• Able to meet daily sales goals and drive results.
• Enjoy meeting people and learning about them; adapt to priorities.
• Able to work independently and in a team; handle electronic devices.

Responsibilities

• Greet customers, understand needs, and offer personalized recommendations.
• Connect customers with products and services on the sales floor and fitting room.
• Maintain a clean, organized, and inviting selling space.
• Recover floor and fitting rooms, update signs and pricing, assist with merchandise moves.
• Finish transactions with loyalty program upsell and a sincere thank-you.
• Collaborate with teammates to achieve store goals and serve the community.

Skills

Flexible availability

Customer service

Communication skills

Teamwork

Job description

Macy's, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them to the right products and services on the sales floor and fitting room.

You will contribute to meeting sales goals, drive customer engagement, and support a clean, inviting store space while working with a team to create memorable moments for every visitor.