Retail Sales Pro — Customer-First & Team-Driven

Macy's, Inc.; Oak Brook (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Macy's, Inc. is hiring a Retail Selling Colleague to deliver outstanding customer experiences and drive sales through genuine hospitality.

You will understand customer needs, recommend products, and connect them with the right services, whether on the sales floor or in the fitting room. The role emphasizes teamwork, achieving selling goals, and creating memorable moments for shoppers while keeping the space welcoming and well-organized.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Excellent customer service and communication skills are expected.
• Ability to read and understand employment policies and safety rules in English.
• Comfortable collaborating with customers and teammates.

Responsibilities

• Greet customers, understand needs, and recommend products and services.
• Assist on the sales floor and in fitting rooms to create memorable shopping experiences.
• Help keep the store space clean, organized, and inviting for customers.

Job description

Macy's, Inc. is hiring a Retail Selling Colleague to deliver outstanding customer experiences and drive sales through genuine hospitality.

You will understand customer needs, recommend products, and connect them with the right services, whether on the sales floor or in the fitting room. The role emphasizes teamwork, achieving selling goals, and creating memorable moments for shoppers while keeping the space welcoming and well-organized.