Retail Sales Associate — Style & Service Pro

EXPRESS; Strongsville (OH); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company  |

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Résumé du poste

PHOENIX is seeking a Retail Sales Associate for the Southpark Express store to deliver a great in-store experience. You will help customers, stock merchandise, and keep the floor neat while following SOP and safety policies.

The role requires availability nights/weekends, basic tech use (iPad, registers), and a friendly, team-oriented attitude; previous retail experience is preferred but not required.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsabilités

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Connaissances

Retail experience

Customer service

Communication

Teamwork

Formation

High School or Equivalent

Outils

iPad

Cash registers

Description du poste

PHOENIX is seeking a Retail Sales Associate for the Southpark Express store to deliver a great in-store experience. You will help customers, stock merchandise, and keep the floor neat while following SOP and safety policies.

The role requires availability nights/weekends, basic tech use (iPad, registers), and a friendly, team-oriented attitude; previous retail experience is preferred but not required.