Pro Customer Service & Sales Specialist

The Home Depot; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member in San Antonio, Texas. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Candidates will drive sales by leveraging product knowledge and providing tailored recommendations. The position requires collaboration with team members to maintain a safe and organized environment, and the ideal candidate should possess strong communication skills. Full-time employment offer with a focus on customer satisfaction.

Qualifications

• Bilingual communications skills may be preferred based on customer needs.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge and tailored recommendations.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and metrics to drive sales.
• Assist at the Pro Desk, load materials, manage deliveries.
• Collaborate with team members to maintain a clean and safe environment.
• Resolve delivery issues and communicate advantages over competitors.
• Monitor inventory and uphold customer service standards.

Job description

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member in San Antonio, Texas. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Candidates will drive sales by leveraging product knowledge and providing tailored recommendations. The position requires collaboration with team members to maintain a safe and organized environment, and the ideal candidate should possess strong communication skills. Full-time employment offer with a focus on customer satisfaction.