Retail Sales Pro — Elevate Customer Experience

New Balance Athletics, Inc.; Rancho Cucamonga (CA); Vor Ort; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Student loan support

Mentorship programs

Vacation and holidays

Parental leave

Associate discount

Zusammenfassung

New Balance in Rancho Cucamonga, CA is seeking Retail Sales Associates to ensure smooth store operations and deliver exemplary customer service. You will use product knowledge to guide customers through the shopping experience, help with fittings, and process purchases with a focus on customer satisfaction.

Strong teamwork and communication are valued, with flexibility to work weekends/holidays. The role includes standing for long periods and lifting light items as needed.

Qualifikationen

• Must be 18 years of age or older.
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Physical tasks include lifting up to 50 lbs and standing for extended periods

Aufgaben

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers and understand their needs.
• Educate customers on product features and benefits.
• Transact sales with suggestive selling and effective closing.
• Measure and fit customers with appropriate NB product.
• Inform customers about promotions; keep floor neat and well stocked.
• Ensure items are labeled and properly priced.
• Monitor floor merchandise and report shrinkage and security issues.
• Follow safety regulations and report accidents promptly.

Kenntnisse

Customer service

Verbal communication

Teamwork

Cash register

Basic math

Flexible schedule

Physical ability

Jobbeschreibung

New Balance in Rancho Cucamonga, CA is seeking Retail Sales Associates to ensure smooth store operations and deliver exemplary customer service. You will use product knowledge to guide customers through the shopping experience, help with fittings, and process purchases with a focus on customer satisfaction.

Strong teamwork and communication are valued, with flexibility to work weekends/holidays. The role includes standing for long periods and lifting light items as needed.