Retail Sales Pro: Customer-First, Goal-Driven Excellence

Macy's; Whitehall (Lehigh County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Job summary

Macy's is hiring a Retail Selling Colleague to blend friendly service with sales excellence on the sales floor and in fitting rooms. You will understand customer needs, offer personalized recommendations, and help maintain an inviting store environment.

The role goes beyond cashier duties, focusing on achieving selling goals through genuine hospitality, teamwork, and strong product knowledge. Full-time schedules include 30+ hours per week with weekend shifts.

Qualifications

• Customer service experience preferred.
• Ability to greet customers and build relationships.
• Able to stand for long periods and lift up to 25 lbs.
• English proficiency to read policies

Responsibilities

• Greet customers and assist on floor and fitting rooms.
• Meet daily sales goals and deliver personalized recommendations.
• Keep the sales floor clean, organized, and inviting.
• Process transactions using the cash register

Skills

Customer service

Communication

Teamwork

Sales-driven

Flexible availability

Tools

Cash register

Handheld device

Job description

Macy's is hiring a Retail Selling Colleague to blend friendly service with sales excellence on the sales floor and in fitting rooms. You will understand customer needs, offer personalized recommendations, and help maintain an inviting store environment.

The role goes beyond cashier duties, focusing on achieving selling goals through genuine hospitality, teamwork, and strong product knowledge. Full-time schedules include 30+ hours per week with weekend shifts.