Retail Sales Pro: Customer Experience

Macy's, Inc.; Boise (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Job summary

Macy’s, Inc. is seeking a Retail Selling Colleague to blend friendly service with goal‑driven selling. You will greet customers, share product knowledge, keep the floor inviting, and support team goals while upholding the brand’s hospitality.

This role emphasizes flexibility, teamwork, and a welcoming shopping experience across departments. It offers opportunities to grow with Macy’s values and customer‑centered service.

Qualifications

• Flexible availability including days, evenings, weekends, and holidays.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Comfortable working with customers and colleagues.
• Able to meet daily sales goals and learn about products.

Responsibilities

• Greet customers and engage in personalized conversations to build relationships.
• Maintain a clean, organized, and inviting sales floor.
• Explain loyalty program benefits and assist customers with purchases.
• Meet selling goals through customer engagement and product knowledge.

Skills

Flexible availability

Customer service oriented

Team player

Excellent communication

Tools

Cash register

Job description

Macy’s, Inc. is seeking a Retail Selling Colleague to blend friendly service with goal‑driven selling. You will greet customers, share product knowledge, keep the floor inviting, and support team goals while upholding the brand’s hospitality.

This role emphasizes flexibility, teamwork, and a welcoming shopping experience across departments. It offers opportunities to grow with Macy’s values and customer‑centered service.