Retail Selling Pro — Customer-First, Team-Driven

Macy's, Inc.; San Jose (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's, Inc. is looking for a Retail Selling Colleague to provide genuine hospitality while achieving sales goals. You’ll connect customers with the right products, share recommendations, and help create memorable shopping experiences on the sales floor and in fitting rooms.

Join a team that values warm service, product knowledge, and teamwork. You’ll help keep the space inviting and support promotions, loyalty programs, and merchandise flow throughout daily operations at Macy's.

Qualifications

• Flexible availability including weekends and holidays.
• Ability to communicate effectively with customers and colleagues.
• Read and understand employment policies and safety rules in English.
• Strong customer-service mindset and warmth.

Responsibilities

• Greet customers and understand their needs to offer personalized recommendations.
• Maintain a clean, organized, and welcoming sales floor and fitting area.
• Explain products and promotions and guide purchases to meet sales goals.
• Support merchandise moves and price sign updates throughout the day.
• End interactions with a friendly thanks and participation in loyalty programs.

Skills

Customer service

Sales goals

Communication

Team player

Job description

Macy's, Inc. is looking for a Retail Selling Colleague to provide genuine hospitality while achieving sales goals. You’ll connect customers with the right products, share recommendations, and help create memorable shopping experiences on the sales floor and in fitting rooms.

Join a team that values warm service, product knowledge, and teamwork. You’ll help keep the space inviting and support promotions, loyalty programs, and merchandise flow throughout daily operations at Macy's.