Retail Sales Pro — Customer Experience Champion

Macy's, Inc.; Costa Mesa (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Career development

Employee assistance program

Job summary

Macy's, Inc. in Costa Mesa, CA is seeking a Retail Selling Colleague who blends friendly hospitality with effective product recommendations to help customers find the right items.

This role emphasizes customer engagement, meeting sales goals, and maintaining a welcoming store environment, including organizing the floor and assisting with merchandising. You'll work as part of a team, greet customers, and use your knowledge of products and promotions to build trust and loyalty while supporting

Qualifications

• Customer-focused selling and hospitality.
• Ability to meet daily sales goals and contribute to store targets.
• Comfortable interacting with diverse customers and colleagues.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Greet customers and assess their needs to recommend products.
• Maintain a clean, organized, and inviting selling space throughout the shift.
• Promote promotions and loyalty programs to drive customer engagement.
• Collaborate with teammates to achieve store performance goals.

Skills

Customer service

Sales goals

Communication

Teamwork

Flexible availability

Tools

POS system / cash register

Job description

Macy's, Inc. in Costa Mesa, CA is seeking a Retail Selling Colleague who blends friendly hospitality with effective product recommendations to help customers find the right items.

This role emphasizes customer engagement, meeting sales goals, and maintaining a welcoming store environment, including organizing the floor and assisting with merchandising. You'll work as part of a team, greet customers, and use your knowledge of products and promotions to build trust and loyalty while supporting