Retail Sales Pro: Customer-Driven, Growth & Benefits

Macy's, Inc.; California; Hybrid; USD 25,000 - 31,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Leadership development

Job summary

Macy's, Inc. is looking for a Retail Selling Colleague in California who blends selling with hospitality to create standout shopping experiences.

You’ll understand customer needs, offer personalized recommendations, and connect customers to products and services on the sales floor or in the fitting rooms. This role emphasizes warmth, product knowledge, and a personal approach to build trust, achieve sales targets, and inspire loyalty through every interaction.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Clear communication with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Collaborate effectively with customers and colleagues.
• Able to meet daily sales goals.
• Enjoy meeting people and sharing information.
• Resourceful and adaptable to changing priorities.
• Able to work independently yet thrive in a team.
• Comfortable using electronic devices and point-of-sale tech.

Responsibilities

• On the floor, greet customers with warmth and understand their needs.
• Provide personalized product recommendations and connect customers to right items.
• Drive sales by engaging customers and delivering friendly, knowledgeable service.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Promote Macy’s Loyalty program benefits and thank customers at checkout or pickup.
• Support team with operations to ensure smooth customer experiences.

Skills

Flexible availability

Communication

Team collaboration

Sales goals

Customer engagement

Adaptability

Independent with teamwork

Technology proficiency

Job description

Macy's, Inc. is looking for a Retail Selling Colleague in California who blends selling with hospitality to create standout shopping experiences.

You’ll understand customer needs, offer personalized recommendations, and connect customers to products and services on the sales floor or in the fitting rooms. This role emphasizes warmth, product knowledge, and a personal approach to build trust, achieve sales targets, and inspire loyalty through every interaction.