Retail Sales Pro — Commission + Benefits

FirstCash; Indianapolis (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive medical/dental/vision

401k program

Tuition reimbursement

Employee discounts

Earned Wage Access

Discounts via FirstCash Perks

Life insurance

Flexible PTO

Job summary

FirstCash is hiring entry-level, full-time Pawnbroker / Retail Sales Associate positions across our pawn store network. Base pay ranges from $13.00 to $16.00 per hour, with commissions tied to performance. Earned Wage Access allows early wage withdrawal, and a strong benefits package supports medical, dental, vision, life, and more.

The role emphasizes customer service and sales in a fast-paced retail environment. Commission up to 8% on transactions and opportunities for growth are highlighted.

Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time; standing, stooping, walking, lifting.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist customers outside the building or in exterior storage areas.
• Minimum Age: 18 years old.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Cash handling experience is preferred.

Responsibilities

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Skills

Cash handling

Customer service

Teamwork

Multi-tasking

Math calculations

Education

High School Diploma, GED, or equivalent

Tools

POS systems

Job description

FirstCash is hiring entry-level, full-time Pawnbroker / Retail Sales Associate positions across our pawn store network. Base pay ranges from $13.00 to $16.00 per hour, with commissions tied to performance. Earned Wage Access allows early wage withdrawal, and a strong benefits package supports medical, dental, vision, life, and more.

The role emphasizes customer service and sales in a fast-paced retail environment. Commission up to 8% on transactions and opportunities for growth are highlighted.