Retail Sales Print Supervisor

Staples; Salem (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

401(k) matching

Health benefits

Employee discounts

Retail discounts

Job summary

Staples is seeking a Print Supervisor to lead a team in selling and delivering print and marketing solutions. The role emphasizes collaboration with customers and a fun, team-oriented environment, with immediate hiring.

As a full-time, in-store position, you will coach staff, drive customer engagement, and manage operations to achieve profitable sales and strong margins. You may schedule in-person interviews after applying.

Qualifications

• Experience directing a team and managing priorities.
• Basic computer skills: open/save/send emails and Word.
• Attention to detail and ability to spot quality issues.
• Ability to engage customers and understand their needs.
• Ability to lift/move materials in the 10–50 pound range and stand for long periods.

Responsibilities

• Direct a team to achieve print sales targets.
• Schedule and coordinate in-store customer engagement.
• Provide total print solutions and creative recommendations.
• Coach associates in service and consultative selling.
• Lead store operations with focus on profitability.
• Leverage Salesforce to manage customer relationships.

Skills

Team leadership

Customer service

Flexibility

Conflict management

Communication

Collaboration

Tools

Microsoft Word

Job description

Address 167 South Broadway, Salem, NH, 03079, US

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Benefits

• Full-time hours, generous paid time off, career development program and weekly pay
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

Drive customer satisfaction by focusing on customer engagement, quality, and the community

Coach associates in exceptional service, consultative selling, and total solutions

Lead and develop a team committed to operational excellence in driving profitable sales & margin

Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store's needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.