Retail Print Sales Supervisor

Staples; Forsyth (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

401(k) with company match

Full medical, dental, and vision insurance

Associate discounts

Job summary

A leading office supply retailer is seeking a Retail Print Sales Supervisor in Forsyth, Illinois. This role involves managing a team to drive sales and ensuring customer satisfaction through creative print solutions. The ideal candidate will have experience in leadership and strong customer engagement skills. Must be flexible and able to work in a fast-paced environment, with comprehensive benefits including paid time off and health insurance.

Qualifications

• Flexible schedule based on store needs.
• Experience supervising others while managing priorities.
• Ability to lift/move materials in the 10-50 pound range.

Responsibilities

• Connect with customers to provide creative solutions.
• Drive customer satisfaction focusing on community engagement.
• Coach associates in exceptional service and consultative selling.

Skills

Customer engagement

Team leadership

Conflict management

Attention to detail

Basic computer skills

Tools

Salesforce.com

Microsoft Word

Job description

Overview

Join to apply for the Retail Print Sales Supervisor role at Staples.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Key responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Be flexible to perform other duties as assigned
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open-ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Essential Skills and Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.