Retail Sales Print Supervisor

Staples; State College (Centre County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development

Weekly pay

401(k) match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retailer discounts

Many benefits

Job summary

Staples in State College, PA is seeking a Print Supervisor to lead a team in selling and delivering total print and marketing solutions. You will foster a collaborative, customer-focused store culture and help drive results through effective coaching and teamwork.

The role emphasizes relationship building, product knowledge, and operational excellence to boost sales and customer satisfaction. You will use Salesforce.com for client engagement and must be flexible to take on other duties as needed.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and managing priorities.
• Basic computer skills: email, Word, and file handling.
• Attention to detail and keen eye for quality.
• Experience overcoming objections and engaging customers.
• Collaborative in a fast-paced environment.
• Conflict management in a cooperative manner.
• Integrity in handling customer and business information.
• Lifting 10-50 lbs and climbing ladders as needed.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open-ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team supervision

Basic computer skills

Attention to detail

Customer engagement

Collaboration

Conflict management

Integrity

Lifting 10-50 lbs

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.