Retail Sales Print Supervisor

Staples; Los Angeles (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Associate discounts on merchandise and

Discounts at retailers and restaurants

Weekly pay

Career development program

Paid time off

Job summary

Staples in Los Angeles seeks a Print Supervisor to lead a team in delivering total print and marketing solutions while engaging customers in a fun, fast-paced retail culture. Hiring immediately and offering full-time hours with benefits.

The role focuses on customer engagement, teamwork, and driving store performance through quality service, consultative selling, and operational excellence.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and managing multiple priorities.
• Basic computer skills including Word and email.
• Attention to detail and quality control.
• Experience overcoming objections and understanding customer needs.
• Ability to collaborate in a high-paced environment.
• Conflict management and cooperative problem-solving.
• Honesty and integrity with customer/business information.
• Ability to lift/move 10–50 pounds and climb ladders.

Responsibilities

• Connect with customers and build relationships to provide creative print solutions.
• Drive customer satisfaction by focusing on engagement, quality, and the community.
• Coach associates in service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open ended questions to offer options and deliver a total print solution to drive sales.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer engagement

Sales & print solutions

Sales coaching

Microsoft Word

Attention to detail

Communication

Conflict management

Integrity

Physical stamina

Tools

Salesforce.com

Job description

Compensation $22.00 - $22.25/hour

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

• Full-time hours, generous paid time off, career development program and weekly pay
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Compensation is based on qualifications and experience

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.