Retail Sales Print Supervisor (Columbus, OH)

Staples; Columbus (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Employee discounts

Retailer discounts

Job summary

Staples is seeking a Full-time Print Supervisor to lead a store team in selling and delivering total print and marketing solutions. You will coach staff, engage customers, and collaborate to ensure excellent service within a fun, team-oriented retail culture. Immediate hiring and opportunities for interview scheduling may occur.

The role emphasizes developing relationships, achieving sales goals, and providing creative print solutions that meet customer needs across in-store and online channels.

Qualifications

• Experience directing a team and supervising others in a retail setting.
• Strong customer service and sales skills with a focus on solutions.
• Ability to work in a fast-paced environment and manage priorities.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team focused on operational excellence to drive profitable sales and margins.
• Consult with customers, ask open-ended questions, and offer total print solutions to drive sales.
• Use Salesforce.com to manage customers through in-store engagement and proactive outreach.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer service

Sales

Print solutions

Communication

Tools

Salesforce.com

Microsoft Word

Job description

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Full-time hours, generous paid time off, career development program and weekly pay

Compensation is based on qualifications and experience

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customers win.

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

Drive customer satisfaction by focusing on customer engagement, quality, and the community

Coach associates in exceptional service, consultative selling, and total solutions

Lead and develop a team committed to operational excellence in driving profitable sales & margin

Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Be flexible to perform other duties as assigned

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Experience directing a team and/or supervising others while managing many priorities

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

Attention to detail and keen eye for noticing quality issues

Experience overcoming objection and engaging with customers to understand their needs

Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.