Retail Print Sales Supervisor

Staples; Jefferson City (MO); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Generous paid time off

Career development program

Weekly pay

Bonus plan eligibility

401(k) with company match

Full medical, dental, and vision insurance

Associate discounts

Discounts at retailers and restaurants

Job summary

A leading office supply retailer in Jefferson City is seeking a Print Supervisor to guide a team in delivering exceptional print solutions while enhancing customer satisfaction. This role demands the ability to lead, manage multiple priorities, and engage customers creatively. Successful candidates will exhibit strong leadership skills, a commitment to operational excellence, and the capacity to thrive in a dynamic retail environment, making a significant impact on sales and customer experience.

Qualifications

• Able to supervise a team while managing multiple priorities.
• Experience engaging with customers to understand their needs.
• Ability to work in a fast-paced and sometimes stressful environment.

Responsibilities

• Direct a team to achieve key metrics and provide print solutions.
• Drive customer satisfaction through engagement and quality.
• Lead and develop a team committed to operational excellence in sales.

Skills

Flexibility in schedule

Team leadership

Basic computer skills

Attention to detail

Conflict management

Customer engagement

Collaboration

Physical stamina

Tools

Salesforce.com

Microsoft Word

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Be flexible to perform other duties as assigned
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.