Retail Sales Print Production Lead

Staples; Alpharetta (GA); Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Full-time hours

Weekly pay

Career development program

401(k) with company match

Full medical, dental and vision health

Associate discounts on in-store and on

Discounts at hundreds of retailers

Many more benefits

Zusammenfassung

Staples is hiring Print Production Leads to manage and improve the in-store print workflow, serving as the go-to person for machine operations and production processes. You will work in a fast-paced, team-oriented retail environment and help customers with print orders submitted in-store, online or via email.

The role emphasizes collaboration, hands-on printing, proofs, and quick edits, with opportunities for interview soon after applying.

Qualifikationen

• Essential print production experience and machine operation
• Ability to manage print workflow and coach others
• Strong customer service orientation and teamwork

Aufgaben

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as needed; create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Kenntnisse

Flexible schedule

Multi-tasking

Attention to detail

Customer communication

Ability to work under pressure

Conflict management

Integrity

Basic computer skills

Lifting 10-50 lbs

Tools

Adobe

Adobe Publisher

Microsoft Word

Jobbeschreibung

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as neededCreate and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Ability to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Must be able to engage and speak to customers and understand their needs
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.