Retail Sales Manager: Lead Experience & Growth

Michaels; Prattville (AL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels in Prattville, AL is seeking a Store Sales Manager to lead a high-performing selling culture, drive strong sales results, and deliver an engaging customer experience. You will oversee front-end and service operations, ensure execution of brand standards, and uphold store safety and SOP adherence.

As MOD, you coach and develop teammates, manage POS and Self-Checkout, promote the Loyalty Rewards Program, and push omni-channel initiatives like BOPIS and Same Day Delivery to maximize

Qualifications

• 3+ years retail leadership experience.
• Ability to lead a customer-focused selling culture.
• Experience in managing store operations and frontline teams.

Responsibilities

• Lead and manage SOPs and company programs to ensure compliance.
• Model and coach customer experience and selling behaviors.
• Provide Manager-on-Duty coverage and store operations.
• Oversee front-end operations, POS and Self-Checkout systems.
• Drive loyalty program enrollment and omni-channel service.
• Coach and develop team through onboarding and ongoing training.

Tools

POS systems

Self-Checkout

Job description

Michaels in Prattville, AL is seeking a Store Sales Manager to lead a high-performing selling culture, drive strong sales results, and deliver an engaging customer experience. You will oversee front-end and service operations, ensure execution of brand standards, and uphold store safety and SOP adherence.

As MOD, you coach and develop teammates, manage POS and Self-Checkout, promote the Loyalty Rewards Program, and push omni-channel initiatives like BOPIS and Same Day Delivery to maximize