Retail Sales Manager: Lead a Competitive Team + Commission

My Wireless, Inc; Chicago (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

401K plan

Paid vacation

Employee discounts

Pet insurance

Training program

Career growth

Job summary

My Wireless is seeking an experienced Retail Sales Manager to coach and lead a team at a busy AT&T Retail location. You will drive customer service excellence, supervise daily store operations, and help hit sales targets.

The role offers strong base pay with uncapped commissions, ongoing paid training, and clear career paths; a dedication to team development and community engagement is highly valued.

Qualifications

• 1 year management experience in a similar field (Required), preferably in the Wireless Industry.
• 1 year retail or customer-facing sales experience (Required).
• Ability to work flexible hours including evenings, weekends, and holidays (Required).
• Demonstrated ability to meet performance and operation standards (Required).
• Ability to motivate, lead, and coach to results (Required).
• Strong organizational skills and attention to detail (Required).
• Highly effective communication and interpersonal skills (Required).
• Bilingual (Preferred but may not be required depending on location).
• Bachelor’s degree (Preferred).
• Retail or customer-facing sales experience in the telecommunications industry (Preferred).
• Experience prospecting through outbound calls (Preferred).
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required).

Responsibilities

• Train and lead a team to deliver an extraordinary customer experience and exceed sales targets.
• Supervise daily operation of a location including hiring, scheduling, developing, and coaching.
• Achieve location goals by coaching and developing team members to achieve KPIs.
• Maintain staffing through recruiting and training and development.
• Build a steady client base by ethical and customer-centric business practices.
• Establish business accounts by partnering with AT&T Signature team in community events outside the store.
• Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising.
• Maintain operations by coordinating and enforcing policies and procedures.
• Ensure compliance with legal requirements and company standards.
• Keep informed of professional and technical knowledge through workshops and publications.

Skills

Management experience

Retail or customer-facing sales

Flexibility

Coaching for results

Strong communication

Organizational skills

Bilingual (preferred)

Education

Bachelor’s degree (Preferred)

High School diploma or equivalent (Required)

Job description

My Wireless is seeking an experienced Retail Sales Manager to coach and lead a team at a busy AT&T Retail location. You will drive customer service excellence, supervise daily store operations, and help hit sales targets.

The role offers strong base pay with uncapped commissions, ongoing paid training, and clear career paths; a dedication to team development and community engagement is highly valued.