Retail Sales Manager: Growth & Training Lead

The Tile Shop; Raleigh (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account

401(k) Retirement Plan

Employee Discount

Vision Insurance

EAP (Employee Assistance Program)

Job summary

The Tile Shop is seeking a dynamic Retail Sales Manager to build and lead a high-performing team of Sales Associates in our Raleigh store. You will train and coach staff, proactively greet customers, sell tile and related products, manage schedules, maintain inventory, and ensure orders and deliveries are accurate while upholding brand standards.

First year income is expected at $60,000–$75,000 at target, with a comprehensive benefits package including medical, 401(k), and employee discounts.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Read, write, and speak in English.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Previous experience in a related field preferred.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Proven ability to build, develop, and

Job description

The Tile Shop is seeking a dynamic Retail Sales Manager to build and lead a high-performing team of Sales Associates in our Raleigh store. You will train and coach staff, proactively greet customers, sell tile and related products, manage schedules, maintain inventory, and ensure orders and deliveries are accurate while upholding brand standards.

First year income is expected at $60,000–$75,000 at target, with a comprehensive benefits package including medical, 401(k), and employee discounts.