Retail Sales Manager - Customer Experience Leader

The Michael's Companies; Hudson (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Employee discounts

Job summary

The Michaels Companies is seeking a full-time Sales Manager for its store in Hudson, WI. In this role, you will lead and champion a high-performing selling culture while overseeing front-end operations and ensuring brand standards are met.

Your responsibilities will include coaching team members, driving sales, and managing customer experience. The ideal candidate has 3+ years of retail leadership experience and is passionate about fostering a creative environment.

Qualifications

• 3+ years of retail leadership experience required.
• Experience in driving customer satisfaction and sales results.

Responsibilities

• Lead adherence to Standard Operating Procedures in the store.
• Model and coach best-in-class Customer Experience behaviors.
• Support the achievement of sales and service KPIs.

Skills

Retail leadership

Customer experience

Sales execution

Team coaching

Asset protection

Job description

The Michaels Companies is seeking a full-time Sales Manager for its store in Hudson, WI. In this role, you will lead and champion a high-performing selling culture while overseeing front-end operations and ensuring brand standards are met.

Your responsibilities will include coaching team members, driving sales, and managing customer experience. The ideal candidate has 3+ years of retail leadership experience and is passionate about fostering a creative environment.