Retail Sales Manager — Build a High-Impact Wireless Team

MY WIRELESS GLA, INC; Bell Gardens (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Base pay + commission

Uncapped commission

Medical, Dental & Vision

401(k) retirement plan

Paid vacations

Pet plan & insurance

Employee assistance program

Discounts on devices & AT&T plans

Job summary

My Wireless is seeking an experienced Retail Sales Manager to coach and develop a store team, drive customer satisfaction, and exceed sales targets. You will supervise daily store operations, including hiring, scheduling, coaching, and performance management.

As a Manager, you’ll lead by example to build a loyal customer base while ensuring compliance with company policies and standards. The role includes strong earning potential through base pay and commissions, plus comprehensive benefits.

Qualifications

• 1 year management experience in a similar field (Required)
• 1 year retail or customer-facing sales experience (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent (Required)

Responsibilities

• Achieve location goals by coaching and developing team members to achieve company-established KPIs.
• Maintain location staffing through employee retention, recruiting and team member training and development.
• Build a steady client base by ethical and customer-centric business practices.
• Establish business accounts by partnering with AT&T Signature team in holding community events outside the store
• Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies
• Maintain operations by initiating, coordinating, and enforcing operational policies and procedures
• Uphold the stability and reputation of the location by complying with legal requirements
• Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

Skills

Retail management

Team coaching

Customer service

Communication

Bilingual

Education

Bachelor's degree (preferred)

Tools

POS systems

Job description

My Wireless is seeking an experienced Retail Sales Manager to coach and develop a store team, drive customer satisfaction, and exceed sales targets. You will supervise daily store operations, including hiring, scheduling, coaching, and performance management.

As a Manager, you’ll lead by example to build a loyal customer base while ensuring compliance with company policies and standards. The role includes strong earning potential through base pay and commissions, plus comprehensive benefits.