Retail Sales Manager – Auto Tire & Service Leader

Dobbs Tire & Auto Centers, Inc.; Brunswick (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Dobbs Tire & Auto Centers, Inc. invites applications for a Retail Sales Manager to lead sales and deliver exceptional customer experiences in a fast-paced auto service environment.

The role requires assessing customer needs, recommending tires and services, and managing day-to-day sales operations while coordinating with technicians and management to meet store goals. A hands-on leader who can balance customer service, shop workflow, and inventory control will thrive.

Qualifications

• Minimum 1 year of experience in retail sales management.
• Automotive repair industry experience preferred.

Responsibilities

• Greet customers and assess tire and automotive service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point-of-sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Skills

Customer service

Sales leadership

Multitasking

Communication

Teamwork

Job description

Dobbs Tire & Auto Centers, Inc. invites applications for a Retail Sales Manager to lead sales and deliver exceptional customer experiences in a fast-paced auto service environment.

The role requires assessing customer needs, recommending tires and services, and managing day-to-day sales operations while coordinating with technicians and management to meet store goals. A hands-on leader who can balance customer service, shop workflow, and inventory control will thrive.