Automotive Tire & Service Sales Leader

Dobbs Tire & Auto Centers, Inc.; Willoughby (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Dobbs Tire & Auto Centers, Inc. is seeking a Retail Sales Manager to drive sales performance and deliver exceptional customer experiences in a fast-paced automotive service environment.

The role requires assessing customer needs, recommending tires and services, and managing day-to-day sales operations. The ideal candidate combines automotive knowledge with strong communication and multitasking skills to balance customer service, workflow, and team coordination.

Qualifications

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid driver's license.

Responsibilities

• Greet customers and assess tire and service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized displays.
• Perform daily opening and closing duties, including deposits and basic shop tasks such as tire mounting/balancing.
• Lead by example to promote a clean, organized showroom and service environment.
• Demonstrate multitasking to manage customer interactions, sales activity, and priorities.
• Apply automotive product knowledge to assist customers with tire selection and maintenance recommendations.

Skills

Retail leadership

Automotive knowledge

Customer service

Communication

Education

High school diploma

Job description

Dobbs Tire & Auto Centers, Inc. is seeking a Retail Sales Manager to drive sales performance and deliver exceptional customer experiences in a fast-paced automotive service environment.

The role requires assessing customer needs, recommending tires and services, and managing day-to-day sales operations. The ideal candidate combines automotive knowledge with strong communication and multitasking skills to balance customer service, workflow, and team coordination.