Auto Service Retail Leader — Tire & Service Sales

Dobbs Tire And Auto Service Centers Inc.; Collinsville (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K plus a match

EAP (no cost)

Basic Life and AD&D Insurance

Disability insurance

Special discounts on tires and auto...

We pay for ASE certifications

Job summary

Dobbs Tire and Auto Service Centers in Collinsville, IL is seeking a Retail Sales Manager to lead tire and service sales in a fast-paced automotive service environment. The role requires greeting customers, assessing needs, recommending tires and services, and managing day-to-day sales operations to meet store goals.

You will balance customer service, shop workflow, and team coordination, while promoting a clean showroom and a positive guest experience.

Qualifications

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid Driver's License required.

Responsibilities

• Greet customers and assess tire and automotive service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point-of-sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Skills

Retail sales

Customer service

Leadership

Job description

Dobbs Tire and Auto Service Centers in Collinsville, IL is seeking a Retail Sales Manager to lead tire and service sales in a fast-paced automotive service environment. The role requires greeting customers, assessing needs, recommending tires and services, and managing day-to-day sales operations to meet store goals.

You will balance customer service, shop workflow, and team coordination, while promoting a clean showroom and a positive guest experience.