Retail Sales & Leadership Internship

The Buckle, Inc.; South Charleston (WV); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Teammate Discount

Performance Bonuses

Employee Assistance Program

401(k) (subject to additional reqs)

Paid Sick Time (where required bystate

Job summary

The Buckle, Inc. is seeking a Sales and Management Intern to support daily store operations, guest service, merchandising and leadership development. You will work closely with the Store Manager to learn Buckle’s retail business and how to excel in management.

Responsibilities include front-line sales, product knowledge, cashiering, visual merchandising, and participating in internship duties and training. This role emphasizes customer service excellence and hands-on floor leadership in a retail

Qualifications

• In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product knowledge and sales education, sharing that knowledge with the team
• Maintain knowledge of current sales and promotions, policies for payment and exchanges, and security practices
• Achieve personal sales-per-hour, average sales and total net sales goals
• Provide legendary service in the Front 5, sales floor, fitting rooms and register area
• Help Guests try on or fit merchandise
• Check out and bag purchases
• Prepare merchandise for alterations
• Know exchange and return procedures for Guests
• Use SPG daily to accomplish goals
• Meet or exceed Buckle performance standards for customer loyalty and services
• Place Special Orders or call other stores to find desired merchandise
• Maintain and build guest relationships to develop a client-based business
• Develop knowledge of Buckle’s customer service expectations and policies
• Communicate policy violations to Store Manager and leadership team
• Understand and apply Buckle’s Code of Ethics and policies
• Additional duties as assigned
• Lead and motivate the team by tracking department or company tool results
• Develop recruiting, merchandising and leadership skills
• Actively participate in conference calls
• Take ownership of required assignments and fulfill Buckle mission through customer service
• Special projects and other duties as assigned
• Complete Teammate Orientation and leadership sections of Buckle Management Manual
• Provide weekly reports and progress updates
• Develop understanding of Buckle’s products, sales process and merchandising
• Lead product category sales goals and educate teammates
• Build a denim brand, Tops, Accessories, Shoes, Buckle Card, Activewear, Outerwear, Swimwear
• Develop recruiting, merchandising and leadership skills
• Participate in conference calls
• Take ownership of assignments and contribute to teamwork
• Fulfill Buckle mission through high-level customer service and teamwork
• Special projects and other duties as assigned

Job description

The Buckle, Inc. is seeking a Sales and Management Intern to support daily store operations, guest service, merchandising and leadership development. You will work closely with the Store Manager to learn Buckle’s retail business and how to excel in management.

Responsibilities include front-line sales, product knowledge, cashiering, visual merchandising, and participating in internship duties and training. This role emphasizes customer service excellence and hands-on floor leadership in a retail