Retail Sales Leader & Team Coach

American Eagle Outfitters; Troy (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

40% off AE/Aerie products year-round

Store contests with prizes

Job summary

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an outstanding guest experience. You will oversee daily store operations, train and motivate associates, and uphold AEO’s service standards with a Guest First culture.

You’ll drive KPI results, maximize fitting room and salesfloor productivity, and innovate daily visual and operational procedures to keep the Fitting Rooms guest-ready and aligned with Brand Standards.

Qualifications

• Experience leading a retail team as a Store Leader or LOD.
• Proven ability to coach and develop associates.
• Strong guest service orientation and KPI drive.

Responsibilities

• Lead LOD shifts and daily store operations.
• Drive sales through in-store guest experience and KPI focus.
• Train, motivate and recognize associates.
• Oversee merchandising, fittings, and visual standards.

Skills

Retail leadership

Guest experience

Coaching & feedback

Talent recruitment

Visual merchandising

Operational excellence

Job description

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an outstanding guest experience. You will oversee daily store operations, train and motivate associates, and uphold AEO’s service standards with a Guest First culture.

You’ll drive KPI results, maximize fitting room and salesfloor productivity, and innovate daily visual and operational procedures to keep the Fitting Rooms guest-ready and aligned with Brand Standards.