Retail Sales Leader: Inspire Teams, Elevate Shopping

EXPRESS; Albertville (MN); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Leader for the Express store in Albertville. You will drive on-floor and in-stockroom operations, coach associates, and deliver a standout in-store shopping experience for customers.

Requirements include High School or Equivalent, 1 year of retail experience, proficiency with iPad and registers, and availability including nights and weekends as needed.

Qualifications

• High School or equivalent required.
• 1 year of retail experience preferred.
• Proficient with iPad and register devices.
• Willingness to work nights, weekends and non-business hours.

Responsibilities

• Assist in developing and motivating associates to maximize sales potential.
• Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
• Partner with Store Management to provide feedback on associate performance.
• Assist in training associates on store operations, product, policy, and procedures.
• Execute action plans that optimize results.
• Execute all aspects of daily store operations.
• Ensure appropriate associate coverage to create a great customer experience.
• Oversee and authorize the checkout experience.
• Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
• Monitor and analyzes the customer service provided by team members.
• Build an effective schedule with the right associate in the right place at the right time.
• Promote and support an environment focused on delivering great in-store customer experiences.
• Effectively resolves customer service issues to a positive outcome.
• Lead and models our customer experience model.
• Display expert knowledge of product, company policies, promotions, loyalty programs.
• Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Leadership

Communication

Tech savvy

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Leader for the Express store in Albertville. You will drive on-floor and in-stockroom operations, coach associates, and deliver a standout in-store shopping experience for customers.

Requirements include High School or Equivalent, 1 year of retail experience, proficiency with iPad and registers, and availability including nights and weekends as needed.