Retail Sales Leader — Inspire Teams, Elevate Customer Experience

EXPRESS; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company $0

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX, doing business as Express, seeks a Retail Sales Leader for Opry Mills to drive sales, coaching, and store operations. You will lead on-floor and stockroom activities, train associates, and champion the Express customer experience while ensuring efficient checkout and seamless omni-channel support.

Ideal candidates bring retail leadership, strong communication, and a proven ability to manage schedules, product knowledge, and visual standards to deliver outstanding shopping experiences

Qualifications

• Experience in retail sales and customer service is preferred.
• Strong communication and coaching skills are required.
• Ability to operate iPad and POS systems on the floor.

Responsibilities

• Drive store sales and stockroom operations.
• Coach associates to deliver exceptional in-store experiences.
• Schedule staff to ensure coverage and coverage optimization.
• Lead product launches and visual presentation standards.
• Ensure smooth omni-channel operations and checkout experience.
• Resolve customer issues to a positive outcome.

Skills

Tech proficiency

Retail sales

Customer service

Communication

Team coach

Education

High School or equivalent

Tools

iPad

POS registers

Job description

PHOENIX, doing business as Express, seeks a Retail Sales Leader for Opry Mills to drive sales, coaching, and store operations. You will lead on-floor and stockroom activities, train associates, and champion the Express customer experience while ensuring efficient checkout and seamless omni-channel support.

Ideal candidates bring retail leadership, strong communication, and a proven ability to manage schedules, product knowledge, and visual standards to deliver outstanding shopping experiences