Retail Sales Leader - Guest Experience & Team Coach

American Eagle Outfitters, Inc.; Atlanta (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

40% off AE/Aerie

Health benefits

401(k) retirement plan

Paid time off

Bonuses

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead Leader on Duty shifts, and ensure a stellar guest experience.

You will drive sales, train associates, and uphold AEO Brand Standards in our Atlanta-area location. You will recruit and develop talent, provide ongoing coaching, and collaborate with the leadership team to maximize store performance while maintaining a Guest First culture.

Qualifications

• Prior retail store leadership experience
• Ability to train and coach associates
• Strong communication and customer service skills

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty.
• Motivate and develop associates to meet service standards and achieve KPI results.
• Recruit, hire and train strong talent to ensure adequate staffing and ongoing development.
• Provide ongoing performance feedback and real-time coaching to improve results and engagement.
• Execute daily visual and operational procedures, including shipment processing and merchandising, ensuring brand standards and guest-ready Fitting Rooms.

Skills

Retail management

Team leadership

Sales floor operations

Guest experience

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead Leader on Duty shifts, and ensure a stellar guest experience.

You will drive sales, train associates, and uphold AEO Brand Standards in our Atlanta-area location. You will recruit and develop talent, provide ongoing coaching, and collaborate with the leadership team to maximize store performance while maintaining a Guest First culture.